Services / AI Operating Model / Organization Structure
Organization Structure: What changes through AI
Where AI carries entire processes, an organization built along functions no longer fits: the workflow becomes the organizational unit.
The shift
Where AI carries entire processes, an organization built along functions no longer fits: the workflow becomes the organizational unit.
From
To
- Functional silos
- Many handovers
→
- End-to-end workflows
- Clear process ownership
Guiding questions
- Where do handovers arise today that AI could bridge – and who is accountable for the result across departmental boundaries?
- Which workflows should be managed as one unit instead of as the sum of functional contributions?
- How do spans of control, team structures and interfaces change?
The typical mistake
Building AI into existing silos. That speeds up individual steps but leaves the handovers in place – and merely shifts effort elsewhere.
What you can expect from us
- Target structure along key workflows
- Design of areas of responsibility and interfaces
- Transition model from today's to the target organization
- Delineation of central and decentralized AI units
Would you like to align your operating model with AI?
We are glad to discuss with you where AI can create impact in your organization – and which structures, roles and rules are needed for it.